Business Strategies



Corporative Values

The corporate values are defined with the behavior and thinking that most be maintained and transmitted to organization  employees, in the following way:

  1. The business approach: Guide the work performance of all members of the organization towards achieving business goals and sense of belonging.
  2. Continuous Improvement: To establish mechanisms and methodologies for the constant search for ways to prevent nonconformity, correcting faults and implement improvements in business processes.
  3. Innovations: Foster creativity in all members of the organization, to investigate the advances and new trends in the management and operation of the business. And establish those that are considered as best practices for the benefit of the objectives of the company..
  4. Strategies: Define and maintain a Business Plan with the purpose and objectives of the company, where it should go and how to achieve it.
  5. Team Responsibility: Encourage the participation of all members of the organization in the provision of integrated telecommunications services. So that to establish continuous improvement, to prevent and resolve nonconformities. And, in the fulfillment of the objectives set by the company.
  6. Ethics: Establishment and compliance with the rules established in the Ethics Code of the employees of the organization

Strategic Factors 

It is defined as guidelines in the organization, for the development of management (business strategies); which are recommended to be stable over time, unless changes in the environment, modification or business diversification arise, these are defined as follows:

  1. Product Quality: Meeting the expectations of the customer requirements, by unifying efforts of all members of the organization in providing comprehensive telecommunications services.
  2. Effectiveness: Achieving the quality objectives in the shortest time possible and at the lowest cost without compromising the quality of service that is supplied to customers nationally and internationally.
  3. Leadership: Provide clients who manage the organization quality service, exceeding levels of effectiveness and efficiency of the best companies in the telecommunications market
  4. Efficiency: Achieving the quality objectives in the shortest time possible and at the lowest cost without compromising the quality of service that is supplied to customers nationally and internationally.
  5. Leadership: Provide clients who manage the organization quality service, exceeding levels of effectiveness and efficiency of the best companies in the telecommunications market.
  6. Process Documentation: Justify and disseminate policies, rules, and procedures of the organization, in order to obtain and maintain certification of quality for the benefit of business objectives.
  7. Communication: Establish and implement appropriate mechanisms for information flow that enable employees of the organization, know their responsibilities. And create commitment in meeting the objectives, strategies, policies, and procedures of the company.

Basic Principles

  1. Customer orientation: Understanding current and future customer needs, to meet the requirements thereof, in order to fulfill and meet expectations or satisfaction levels thereof.
  2. Systematic approach Processes: Those results achieved efficiently when activities and related resources are processed as a process, in order to contribute to the efficiency of the organization in achieving its goals.
  3. Permanent attitude towards Quality: Senior management of the company and its employees prioritizes the ownership of continuous improvement of quality policies in order to ensure the achievement of the objectives outlined in the processes that are handled in the company.
  4. Decisions Based on Measurement Parameters: Through the implementation of mechanisms and measurement tools to the processes of the organization, management indicators, with which efficient decision-making are generated.
  5. Teamwork: Commitment of participation and shared responsibility of all staff and senior management, is the essence of any organization, which enables their abilities to be used for the benefit of all.
  6. Mutual Relations Benefits Supplier: Enables the organization to maintain excellent commercial and institutional relationships with its suppliers to achieve common goals.
  7. Leadership: It allows senior management of the organization, creating and maintaining adequate and optimal internal environment in which people can become fully involved in achieving the objectives of the quality of the organization.

Quality Policy

The organization has a Quality Management System as a mechanism and support tool, to ensure that the services we offer to customers are in accordance with their requirements and to their satisfaction. Likewise, it is sought that continuous efforts be made to improve operational, technical, administrative and quality processes, with the application of management indicators that guarantee the measurement of services.

It also seeks to ensure the best safety, conditions and working environment for company personnel, in order to comply with the hygiene and industrial safety regulations required to provide quality and productivity service by the personnel of the company. business.